Tonia joined a local bank in 1985. Initially pursuing banking studies, she steered her career path by focusing on life insurance studies, anticipating the opportunities that would become available with the introduction of bancassurance. She spent 13 years within the Bancassurance section of the bank, eventually taking over the organisation and delivery of training programmes leading to the licensing of bancassurance authorised representatives. The role entailed acting as a bancassurance ambassador for the bank, through media interviews and delivery of Investor Education Programmes. Following a short term deployment as a branch manager, she was selected to lead the bank’s Customer Issues Unit. She currently leads the bank’s Bancassurance Unit.
