Intermediary Duties and Requirements under the IDD

Date: 23rd October 2024 17:00-19:00 Online

This session will outline the main regulatory obligations emanating from the Insurance Distribution Directive, as they apply to the activities of insurance intermediaries.


The session will outline the main regulatory obligations that emanate from the Insurance Distribution Directive, focusing on their relevance to the distribution activity carried out by insurance intermediaries. The obligations will be analysed primarily within the local regulatory context in order to enable a discussion around expectations arising through the local prudential and conduct of business regulatory frameworks.



  • Regulatory context: the IDD and its transposition into the local prudential and conduct regulatory frameworks
  • The application of the regulatory frameworks to intermediaries
  • The obligations emanating from these frameworks including amongst others knowledge and ability requirements, CPD requirements, disclosure requirements, product governance, conflicts of interest, sales processes and selling practices
  • A brief outline of financial penalties and other measures which may apply


Learning Objectives

The session aims to provide a platform for discussion on the main regulatory obligations which impact intermediaries and which they are expected to adhere to in carrying out their distribution activities. Hence the session will assist intermediaries to have a better understanding of these obligations and what the regulatory expectations are around their implementation.


Target Audience

Insurance intermediaries who distribute insurance products including brokers, agents and tied insurance intermediaries, including individuals within these set ups who deal with insurance distribution. Relevant persons within insurance undertakings can likewise benefit from the session including sales staff, compliance officers and staff within compliance functions as well as individuals responsible for distribution within undertakings.


Josianne Briffa, B.Accountancy (Honours), MA Financial Services, CPA

Josianne has over 15 years of experience in financial services, specialising primarily in the area of financial regulation. She started her career within the Financial Services Advisory Team of a leading audit firm, after which she joined an international group where she led the Compliance and Internals Controls unit for the group’s insurance entities in Malta. In 2013, Josianne joined MAPFRE Malta and she holds the role of Group Chief Compliance Officer.

Josianne is a Certified Public Accountant and holds a Master of Arts in Financial Services with distinction from the University of Malta. She was the first Chairperson of the Regulatory Affairs Sector of the Malta Insurance Association and is a member of the Malta Association of Compliance Officers.



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