Compliance duties under the IDD

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General information

To be confirmed
17:00–19:00 CET

CPD: Compliance duties under the IDD

Webinar description

This webinar session will update attendees with the specific compliance requirements under the recent Insurance Distribution Directive (IDD), highlights of which incorporate the training expectations by the regulator under the continuous professional development programme, product disclosures by manufacturers and distributors, POG obligations, complaints handling and related matters.

Webinar topics

  • Background to the IDD and conduct of business
  • Governance arrangements
  • Knowledge and ability requirements
  • CPD requirements
  • Disclosure requirements
  • Product governance
  • Conflicts of interest
  • Sales processes and selling practices
  • Financial penalties and other measures

Learning objectives

The session will outline the main compliance requirements under the IDD, including CPE requirements, disclosures, POG obligations, complaints handling and related matters.

Target audience

The session will be useful for compliance officers of insurers and intermediaries as well as their legal advisers.

Trainer name

Ms Josianne Briffa

Trainer bio and experience

Josianne Briffa has over 15 years of experience in financial services, specialising primarily in the area of financial regulation. She started her career within the Financial Services Advisory Team of a leading audit firm, after which she joined an international group where she led the Compliance and Internals Controls unit for the group’s insurance entities in Malta. In 2013 Josianne joined MAPFRE Malta and she holds the role of Group Chief Compliance Officer.

Josianne is a Certified Public Accountant and holds a Master of Arts in Financial Services with distinction from the University of Malta. She was the first Chairperson of the Regulatory Affairs Sector of the Malta Insurance Association and is a member of the Malta Association of Compliance Officers.